The Impact of AI in Customer Service
Introduction Customer service is a crucial aspect of any business. It can make or break a company’s reputation and customer satisfaction. In recent years, there has been a significant shift in the way customer service is delivered, thanks to the advancements in artificial intelligence (AI). Chatbots and virtual assistants have emerged as game-changers in the customer service industry, revolutionizing the way businesses interact with their customers. The Rise of Chatbots…